Important things to know

All information for your holidays in Austria

A vacation simply has to be well planned out! Here you will find all the important information you need to make your stay at Hotel Tauernhof in Kaprun a complete success.

Our Cancellation Conditions


⇒ In case of cancellation the following cancellation fees will apply:

  • Up to 14 days before arrival → Cancellation - free of charge!
  • From 13 days before arrival → 70 % cancellation charge of the total cost. 
  • From 7 days before arrival → 100 % cancellation charge of the total cost.


⇒ For the periods 23/12/2023 - 06/01/2024 + 03/02 - 24/02/2024 + 28/03 - 01/04/ 2024 the following cancellation fees will apply:

  • From 30 days before arrival → 50 % cancellation charge of the total cost.
  • From 15 days before arrival → 70 % cancellation charge of the total cost. 
  • From 7 days before arrival → 100 % cancellation charge of the total cost.


Please be aware that also in case of a now-show, a 100 % cancellation fee will be charged. We ask for your understanding that cancellations are only valid in writing!

In order to guarantee your booking, we ask you to transfer a deposit in the amount of 30 % of the total cost of your stay.

In order to avoid any unnecessary expenses due to unforeseen cancellation, we strongly recommend purchasing holiday cancelation insurance. Our partner insurance company is Europäische Reiseversicherung. 

Pets

Pets are not allowed! Thank you for your understanding.

Arrival & Departure

On arrival day, rooms are available for check-in after 2 p.m. If you expect to arrive after 6 p.m., please notify us ahead of time! On departure day, we ask you to check out of your room by no later than 10 a.m.!

Deposits & Banking Information

Please transfer your deposit amounting to 30 % of total charges to:

Bank Name: Raiffeisenbank Kaprun; Branch No. 35012;
Account No.: 10 1122 0
BIC/SWIFT: RVSAAT2S012
IBAN AT52 3501 2000 0101 1220

We also accept credit cards (except for Diners Club and American Express). Be sure to notify your bank in advance that you plan on using your credit card abroad.

Forgotten Belongings

We would be happy to send you any forgotten belongings for a charge.

Make a non-binding inquiry now!

Your special advantages with us in the Tauernhof:

Tauernhof Kaprun from the outside with a mountain panorama

  • Modern Children's Playroom and Children's Cinema in the hotel!
  • Our guests - whether adults or children - enjoy all the advantages of the Zell am See-Kaprun Card – without having to pay one cent extra, since the SummerCard is included in the price!
  • Since we are a charter golf hotel, our guests receive a 25 % discount on green fees at the 36-Hole-Golfcourse Zell am See-Kaprun-Saalbach!
  • Free guided hiking tours included in the price!

Zell am See - Kaprun Card

from mid-May to end-October
the most diverse leisure activities in the Alps - all included in the price!

Zell am See - Kaprun Card

Hotel Tauernhof ****

Families Gschwandtner & Reinhart
Nikolaus-Gassner-Str. 9
5710 Kaprun
Austria

+43 6547 8235-0
info@tauernhof-kaprun.at