Important things to know

All information for your holidays in Austria

A vacation simply has to be well planned out! Here you will find all the important information you need to make your stay at Hotel Tauernhof in Kaprun a complete success.

Our "special" Cancellation Conditions

So that you can book with us CONFIDENTLY and with LITTLE RISK, we have amended our cancellation conditions for the winter season 2020/21 as follows:

          ⇒    Up to 72 hours prior to arrival          →    ✷ FREE Cancellation                                                                  
           ⇒    Later cancellation                                   →     50 % cancellation charge of the total cost.

Please be aware that, in the event of no-show, we will be obligated to bill you 90 % of the total cost of your stay. Also note that cancellations must be in writing.

In order to guarantee your booking, we ask you to transfer a deposit in the amount of 30 % of the total cost of your stay.

In order to avoid any unnecessary expenses due to unforeseen cancellation, we strongly recommend purchasing holiday cancelation insurance. Our partner insurance company is Europäische Reiseversicherung.   


Pets are not allowed! Thank you for your understanding.

Arrival & Departure

On arrival day, rooms are available for check-in after 2 p.m. If you expect to arrive after 6 p.m., please notify us ahead of time! On departure day, we ask you to check out of your room by no later than 11 a.m.!

Deposits & Banking Information

Please transfer your deposit amounting to 30 % of total charges to:

Bank Name: Raiffeisenbank Kaprun; Branch No. 35012;
Account No.: 10 1122 0;
IBAN AT52 3501 2000 0101 1220.

We also accept credit cards (except for Diners Club and American Express). Be sure to notify your bank in advance that you plan on using your credit card abroad.

Forgotten Belongings

We would be happy to send you any forgotten belongings for a charge.

Included in the price:

Tauernhof’s deluxe ¾ board incl.

  • lavish buffet breakfast with organic regional products
  • afternoon snacks
  • 4-course dinner selection incl. salad bar & fresh fruit
  • ice-cream buffet
  • free wireless Internet in your room
  • private hotel parking
  • 500 m² wellness oasis
  • “Grander Water”: revitalized spring water throughout the hotel

Special advantages:


  • 20 % reduction for ski rental at Bründl Sports - exclusive & only for Tauernhof-Guests!
  • 1 x free waxing for skiers at Bründl Sports
  • “Very Best Friends” partner benefits at Tauern Spa Kaprun: Special discounts on all admissions, tickets available from our hotel reception, guaranteed admission using the VIP entrance (no waits!)
  • Ski passes sold right at the reception desk – no more standing in line at the lift ticket window!
  • Children’s ski school and practice lift directly behind the hotel
  • Stop for the ski bus just 50 m from the hotel 

Zell am See - Kaprun Card

from mid-May to mid-October
the most diverse leisure activities in the Alps - all included in the price!

Zell am See - Kaprun Card

Hotel Tauernhof ****

Family Gschwandtner-Reinhart
Nikolaus-Gassner-Str. 9
5710 Kaprun

+43 6547 8235-0