Important things to know

... compiled just for you

A vacation simply has to be well planned out! Whether you need to leave earlier than originally scheduled, or if you want to bring your four-legged friend along: Here you will find all the important information you need to make your stay at Hotel Tauernhof in Kaprun a complete success.

Cancelation & Premature Departure

Room cancelations are only valid in writing! In the event of delayed arrival or early departure, you will be charged the full room rate. All cancelations are handled in accordance with Austrian Hotel Contracting Conditions as established by the Austrian Hotel Association.

In order to avoid the cost of unnecessary cancelation penalties, we strongly urge you to take out holiday cancelation insurance in advance. Our partner insurance company is Europäische Reiseversicherung.

Pets

Pets are not allowed!

Arrival & Departure

On arrival day, rooms are available for check-in after 2 p.m. If you expect to arrive after 6 p.m., please notify us ahead of time! On departure day, we ask you to check out of your room by no later than 11 a.m.!

Deposits & Banking Information

Please transfer your deposit amounting to 30 % of total charges to:

Bank Name: Raiffeisenbank Kaprun; Branch No. 35012;
Account No.: 10 1122 0;
BIC/SWIFT: RVSAAT2S012;
IBAN AT52 3501 2000 0101 1220.

We also accept credit cards (except for Diners Club and American Express). Be sure to notify your bank in advance that you plan on using your credit card abroad.

Forgotten Belongings

We would be happy to send you any forgotten belongings for a charge.

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Lobby Wissenswertes An overview of the most important facts for your vacation